In Progress: Maian Support - FREE PHP Support Ticket System for Personal or Business Use

In Progress

This page details the development progress for the next release:

Main New Features & Updates for 2.1

• Ad bar removed from header of free version • Unlimited imap accounts with improvements to encoded emails • Option to add user signatures to emails • Dispute functions to allow multiple people to view same ticket • Option to disable departments on ticket creation page • Ability to add custom fields to ticket creation page • Users can now change their email address as well as their password • Option to enable bbcode on ticket creation page • Ability to trigger tickets via xml data posts • Option to notify other users if ticket edited • Added database backup option • Additional priority levels can now be set if required • Supports multi language interface • Added daily email digest cron to enable daily email notification of open tickets. • Added software version check to admin area • Added ability for users to update their account email address as well as password • Added option to disable/enable portal access for ticket users • Admin can now enable/disable ticket login access • FAQ categories and questions/answers can now be enabled/disabled • Removed spam sum and added support for reCaptcha • Noteboard feature enabling admins to make ticket notes not seen by visitors • Display password after first ticket created. In case emails don`t arrive • Many cosmetic enhancements • Improvements to installer for MySQL character sets, collation & locale
Coming soon..