12 Months Free Priority Support
Free 12 month priority support is offered with all purchases of Maian Support:
When you purchase Maian Support you automatically receive 12 months FREE priority support worth £29.95.
Priority support can be requested via the Maian Script World Licence Centre. I reply to priority messages as soon as possible, in most cases within 30mins if I`m online. This takes priority over support messages on the forums, which will take longer. Notifications for priority support are sent to all my devices so I am immediately aware of any issues.
Please take a moment of your time to view the two tabs detailing what IS covered and what isn`t. Thank you.
The following is covered with the priority support:
- Free 12 month priority support is offered on any licence purchased, even if a gift code was used.
- Each time you purchase a new licence, your priority support expiry is reset to 12 months from the purchase date.
- Priority support is free for 12 months regardless of how many licences are purchased.
- Notification will be sent automatically when your priority support runs out and you can renew if you want to.
- Priority support can be renewed at a cost of £29.95 for 12 months. This is optional.
- There are no restrictions on the amount of support messages you can send during your 12 month period, but please only mark queries as urgent if they are urgent.
- Priority support can be discontinued at any time if I feel its been open to abuse. No refunds will be offered.
Note that if you don`t renew, you can still log into the licence centre as normal to generate licence keys.
The following is NOT covered with the priority support:
- Maian Support Installation and/or third party script installation.
- Template integration
- HTML/PHP or any other custom programming
- Phone support
- Personal tutoring
You may still contact me about any of the above, but further charges may be incurred.
HAVE A COMMERCIAL LICENCE?
If you already have a commercial licence for Maian Support and your priority support is active, please contact me via the licence centre to ensure a faster response.
Why Not Give The Free Version of Maian Support a Try Today?
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