Maian Support

Free PHP Support Ticket/Helpdesk System


Powerful PHP support ticket system. Features include opening tickets by email or API, custom fields, accounts, standard responses, attachments, custom statuses and priority types, internal mailbox, dispute system so more than 1 person can view the same ticket and much more.

Say goodbye to per agent fees and subscriptions with this popular helpdesk system and keep your customers happy with fast, efficient support. Give it a try today. Current version: 4.6 (Released: 15 October 2023)->(Changelog)

Free PHP Help Desk Software

Help & Support

Friendly product support directly from the developers. We know our products better than anyone else. We do not outsource support.

Fast & Responsive

All our scripts offer a responsive design for small screens so you can manage your installations from anywhere.

Self Hosted

All our scripts are self hosted, it is not a subscription service or SaaS. Host on your own servers for piece of mind and security.

Perpetual Licences

All commercial script upgrades are a perpetual licence. You only pay once regardless of future upgrades. White label also available. See pricing.

Free Forever

All free versions of our scripts remain free with no ads, advertising or pop up purchase reminders. Use it as long as you like.

Custom Built

All our scripts are custom built from scratch using the latest technology. We don't use CMS systems or frameworks which may be targetted by hackers.

Maian Support - Selected Features

Dispute System

Allow multiple visitors to view the same ticket. Useful for disputes if you run gaming websites.

Custom Fields

Add custom fields to your ticket creation page to capture specific data from customers.

Open Tickets by Email

Via Imap functions. Just give out a support email address and the system takes care of the rest.

Standard Responses

Cut down on your support time with standard/canned responses, a great time saver for repeat questions.

Knowledge Base

Questions and answers knowledge base for frequently asked questions. Can be grouped into categories.

Feature Packed

Loads of other features, including ticket merging, import routines and ticket account areas.

Maian Support - Purchase Options

Restricted

FREE

No popups, no spyware and no advertising. Use as long as you like with no expiry.


DOWNLOAD

Free Licence Info.
Most Popular

Commercial

£69.95

Single domain licence and unlimited sub domains of the same primary domain. One off payment and all future upgrades free, regardless of version or updates.


BUY NOW

Standard Licence Info.

White Label

£599.00

Install on as many domains as you like and remove all links back to our product or website. Or sell as your own script (T&C apply). One off payment and all future upgrades free, regardless of version or updates.


BUY NOW

White Label Licence Info.

All prices in GBP Pound Sterling. Standard licence 30 day money back guarantee. White label subject to agreement.
Please contact us if you have any questions or need help installing. Thank you.

Maian Support - Testimonials

Thank you for your prompt response, makes me feel even better about deciding on this help desk. ..... (Read More)

Thank you so very much for the best helpdesk program available. The responsive design is the main reason I chose this one, and loving the simplicity o ..... (Read More)

Just downloaded the free support ticket program and have immediately bought the paid version. This program is simple to install and fantastic to use. ..... (Read More)

I tried too many Support Systems until I meet with David. I am a programmer too, also a PHP Developer. I wanted a Responsive, Secure, Simple but Power ..... (Read More)

If you have a testimonial you would like to send us, please use the contact option.

www.maiansupport.com

Maian Media



Made with in the U.K & Hong Kong

News: Kung Hei Fat Choy February 2024

Posted in: Latest News on 10 February 2024

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Posted in: Maian Survey on 23 October 2023

News: Maian Gallery v2.2 Released

Posted in: Maian Gallery on 23 October 2023


About

We have been online now for over 23 years. We were formerly Maian Script World, but in 2021 rebranded as Maian Media. Maian Support is a part of the Maian Media suite of PHP scripts. We hope you like our work.

If you have any feedback or feature requests, please contact us.