Friendly product support directly from the developers. We know our products better than anyone else. We do not outsource support.
All our scripts offer a responsive design for small screens so you can manage your installations from anywhere.
All our scripts are self hosted, it is not a subscription service or SaaS. Host on your own servers for piece of mind and security.
All commercial script upgrades are a perpetual licence. You only pay once regardless of future upgrades. White label also available. See pricing.
All free versions of our scripts remain free with no ads, advertising or pop up purchase reminders. Use it as long as you like.
All our scripts are custom built from scratch using the latest technology. We don't use CMS systems or frameworks which may be targetted by hackers.
Admin Control Panel
User Control Panel
Admin Open Tickets
Admin View Ticket
Click images for larger previews (view full size image in new tab for larger). Or check the demo here.
Add custom fields to your ticket creation page to capture specific data from customers.
Cut down on your support time with standard/canned responses, a great time saver for repeat questions.
Loads of other features, including ticket merging, import routines and ticket account areas.
I just wanted to let you know that I`ve been showing off the Support tool to senior managers in the charity I work for. They are very impressed with i ..... (Read More)
I`m very happy after testing that we will have such a fine system to serve some of our communication needs. Very well thought out and effective system ..... (Read More)
I am a complete newbie to php ticket support applications....it is not part of my job and I am not even a programmer. So when my partners told me to g ..... (Read More)
The best Support software I have seen, thank you David for all your awesome work ..... (Read More)
If you have a testimonial you would like to send us, please use the contact option.
We have been online now for over 23 years. We were formerly Maian Script World, but in 2021 rebranded as Maian Media. Maian Support is a part of the Maian Media suite of PHP scripts. We hope you like our work.
If you have any feedback or feature requests, please contact us.