Maian Support

Free PHP Support Ticket/Helpdesk System


Powerful PHP support ticket system. Features include opening tickets by email or API, custom fields, accounts, standard responses, attachments, custom statuses and priority types, internal mailbox, dispute system so more than 1 person can view the same ticket and much more.

Say goodbye to per agent fees and subscriptions with this popular helpdesk system and keep your customers happy with fast, efficient support. Give it a try today. Current version: 4.5 (Released: 26 June 2022)->(Changelog)

Free PHP Help Desk Software

Help & Support

Friendly product support directly from the developers. We know our products better than anyone else. We do not outsource support.

Fast & Responsive

All our software supports a responsive design for small screens so you can manage your installations from anywhere.

Self Hosted

All our software is self hosted, it is not a subscription service or SaaS. Host on your own servers for piece of mind and security.

Perpetual Licences

All commercial software upgrades are a perpetual licence. You only pay once regardless of future upgrades. White label also available. See pricing.

Free Forever

All free versions of our software remain free with no ads, advertising or pop up purchase reminders. Use it as long as you like.

Custom Built

All our software is custom built from scratch using the latest technology. We don't use CMS systems or frameworks which may be targetted by hackers.

Maian Support - Selected Features

Dispute System

Allow multiple visitors to view the same ticket. Useful for disputes if you run gaming websites.

Custom Fields

Add custom fields to your ticket creation page to capture specific data from customers.

Open Tickets by Email

Via Imap functions. Just give out a support email address and the system takes care of the rest.

Standard Responses

Cut down on your support time with standard/canned responses, a great time saver for repeat questions.

Knowledge Base

Questions and answers knowledge base for frequently asked questions. Can be grouped into categories.

Feature Packed

Loads of other features, including ticket merging, import routines and ticket account areas.

Maian Support - Purchase Options

Restricted

FREE

No popups, no spyware and no advertising. Use as long as you like with no expiry.


DOWNLOAD

Free Licence Info.
Most Popular

Commercial

£69.95

Single domain licence and unlimited sub domains of the same primary domain. One off payment and all future upgrades free, regardless of version or updates.


BUY NOW

Standard Licence Info.

White Label

£899.00

Install on as many domains as you like and remove all links back to our product or website. Or sell as your own software (T&C apply). One off payment and all future upgrades free, regardless of version or updates.


BUY NOW

White Label Licence Info.

All prices in GBP Pound Sterling. Standard licence 30 day money back guarantee. White label subject to agreement.
Please contact us if you have any questions or need help installing. Thank you.

Maian Support - Testimonials

I have really respected the Maian Help Desk system after one of our IT staff researched and recommended it in 2015. We have been using it ever since, ..... (Read More)

You guys really nailed it with the tickets becoming disputes. Really clever. As far as I know, not a single Help Desk app has this feature and it is e ..... (Read More)

I would firstly like to thank you on the time and effort spent on this product. I think it is awesome. ..... (Read More)

I would firstly like to thank you on the time and effort spent on this product. I think it is awesome. ..... (Read More)

If you have a testimonial you would like to send us, please use the contact option.

www.maiansupport.com

Maian Media



Made with in the U.K & Hong Kong

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About

We have been online now for over 21 years. We were formerly Maian Script World, but in 2021 rebranded as Maian Media. Maian Support is a part of the Maian Media suite of PHP scripts. We hope you like our work.

If you have any feedback or feature requests, please contact us.