Welcome to Maian Support
Support is an integral part of any business and good support helps you to build a solid relationship between you
and your clients. Maian Support helps you to build this confidence by providing easy to use customer support software completely free of charge.
Using standard email communication can be frustrating if emails get lost or flagged by spam filters. By having
your communication in an easy to use online free ticketing system, this helps you to run your online business faster and more
efficiently.
Maian Support is comparable to many of the per-agent help desk software options that are out there. The commercial version unlocks all
the restrictions of the free version, which is required for big organisations that require more feature packed help desk software. A white label
version is also available for anyone wanting to resell and create a custom customer support software solution for their clients.
Why not give Maian Support a try? It might be what you are looking for.
Hope you like this free helpdesk software.
LATEST RELEASE
v4.3 was released on 9 March 2020
New version (v4.4) is coming soon. More info.
Want notification of new releases? More Info.
Save Up To 40% with Software Bundles More Info.
STANDARD FEATURES
The following come as standard in all versions of Maian Support a free helpdesk software solution.
- Free Help Desk Software. Run on your own servers.
- Dispute system so two people can view same ticket.
- Open tickets by email using Imap functions.
- Simple API. Open tickets from any application.
- NO per-agent fees and no subscriptions.
- Standard responses and custom fields.
- Supports SMTP and PHP mail function.
- Clean layout with easy to manage interfaces.
- PHP7 supported.
- Fast, responsive HTML5 system for mobiles / tablets.
Main Features - Maian Support - Free PHP Help Desk software
Dispute System
Allow multiple visitors to view the same ticket. Useful for disputes if you run gaming websites.
Mobile Ready
HTML5 responsive layout for tablets and mobiles via Twitter Bootstrap. Happy buyers on all platforms.
Open Tickets by Email
Via Imap functions. Just give out a support email address and the system takes care of the rest.
Powerful API
Powerful API to open tickets from other applications or custom built forms. More info here.
Custom Fields
Add custom fields to your ticket creation page to capture specific data from customers.
Standard Responses
Cut down on your support time with standard responses, a great time saver for repeat questions.
Knowledge Base
Questions and answers knowledge base for frequently asked questions. Can be grouped into categories.
Feature Packed
Loads of other features, including ticket merging, import routines and ticket account areas.
Testimonials - Maian Support - Free PHP Ticketing System
The support and help given by David is always speedy, polite and professional. I have had to make contact several times and nothing is ever too small or too big to help with. As a small business owner I would like to fully recommend the Maian Support system for anyone needing a support system. Thank you to David for all his work and continued help over the years since purchasing this system.
Yours is so simple and does everything needed to run my business online.