Standard Licence Information
The standard commercial licence offers all the features of this software unlocked and unlimited for life. All future upgrades are free of charge.
This licence is a one off payment and not subscription or SaaS based.
Change licenced domain at any time. Max 2 times allowed. If further updates are required, you can reset the licence for £5.99. You do not need to purchase a new licence. A single reset payment resets ALL of your licences back to 0 for any software you have purchased. This can be done as many times as needed.
Editable files and template files
Commercial or personal use
Support via community forum
Copyright removal
100% source code access
Please contact us if you have any questions. Maian Support is protected by U.K copyright laws.
- Standard Benefits
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One off payment, perpetual licence
Single domain / Unlimited sub domains
Free upgrades for life regardless of features added
3 months free personal support. Can be renewed at any time.
Copyright removal allowed
Generate licence immediately after payment
- Other Licences
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Free Licence Info
White Label Licence Info
Help & Support
Friendly product support directly from the developers. We know our products better than anyone else. We do not outsource support.
Fast & Responsive
All our scripts offer a responsive design for small screens so you can manage your installations from anywhere.
Self Hosted
All our scripts are self hosted, it is not a subscription service or SaaS. Host on your own servers for piece of mind and security.
Perpetual Licences
All commercial script upgrades are a perpetual licence. You only pay once regardless of future upgrades. White label also available. See pricing.
Free Forever
All free versions of our scripts remain free with no ads, advertising or pop up purchase reminders. Use it as long as you like.
Custom Built
All our scripts are custom built from scratch using the latest technology. We don't use CMS systems or frameworks which may be targetted by hackers.
Maian Support - Screenshots
User Tickets
Open Ticket
Ticket Statuses
Priority Levels
Admin Open Tickets
User Control Panel
Admin View Ticket
Admin Control Panel
Standard Responses
Click images for larger previews (view full size image in new tab for larger). Or check the demo here.
Maian Support - Selected Features
Dispute System
Allow multiple visitors to view the same ticket. Useful for disputes if you run gaming websites.
Custom Fields
Add custom fields to your ticket creation page to capture specific data from customers.
Open Tickets by Email
Via Imap functions. Just give out a support email address and the system takes care of the rest.
Standard Responses
Cut down on your support time with standard/canned responses, a great time saver for repeat questions.
Knowledge Base
Questions and answers knowledge base for frequently asked questions. Can be grouped into categories.
Feature Packed
Loads of other features, including ticket merging, import routines and ticket account areas.
Maian Support - Purchase Options
Restricted
FREE
No popups, no spyware and no advertising. Use as long as you like with no expiry.
DOWNLOAD
Free Licence Info.
Commercial
£69.95
Single domain licence and unlimited sub domains of the same primary domain. One off payment and all future upgrades free, regardless of version or updates.
BUY NOW
Standard Licence Info.
White Label
£599.00
Install on as many domains as you like and remove all links back to our product or website. Or sell as your own script (T&C apply). One off payment and all future upgrades free, regardless of version or updates.
BUY NOW
White Label Licence Info.
All prices in GBP Pound Sterling. Standard licence 30 day money back guarantee. White label subject to agreement.
Please contact us if you have any questions or need help installing. Thank you.
Maian Support - Testimonials
You guys really nailed it with the tickets becoming disputes. Really clever. As far as I know, not a single Help Desk app has this feature and it is e ..... (Read More)
I'm glad I decided to purchase this script. Maian Support is light and easy to install. The structure was clear, logical and effective. David has obvi ..... (Read More)
I want you to know that this is what I have been looking for over the past year ... the strongest value, right now, is that the app has functionality ..... (Read More)
I have really respected the Maian Help Desk system after one of our IT staff researched and recommended it in 2015. We have been using it ever since, ..... (Read More)
If you have a testimonial you would like to send us, please use the contact option.
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About
We have been online now for over 22 years. We were formerly Maian Script World, but in 2021 rebranded as Maian Media. Maian Support is a part of the Maian Media suite of PHP scripts. We hope you like our work.
If you have any feedback or feature requests, please contact us.