v5.0 was released on 1 February 2025 - Click to View Changelog

Standard Licence Information

The standard commercial licence offers all the features of this software unlocked and unlimited for life. All future upgrades are free of charge.


The commercial version of Maian Support includes permission to remove the copyright link from the script and replace it with your own. The commercial licence is for a single domain only and unlimited sub domains at no extra charge (eg: example.com, help.example.com, docs.example.com etc).

This licence is a one off payment and not subscription or SaaS based.

Change licenced domain at any time. Max 2 times allowed. If further updates are required, you can reset the licence for £5.99. You do not need to purchase a new licence. A single reset payment resets ALL of your licences back to 0 for any software you have purchased. This can be done as many times as needed.

Use forever, with no ads, popups or trackers
Editable files and template files
Commercial or personal use
Non priority support.
Copyright removal
100% source code access

Please contact us if you have any questions. Maian Support is protected by U.K copyright laws.
  • Standard Benefits
  • One off payment, perpetual licence
    Single domain / Unlimited sub domains
    Free upgrades for life regardless of features added
    3 months free personal support. Can be renewed at any time.
    Copyright removal allowed
    Generate licence immediately after payment

Help & Support

Friendly product support directly from the developers. We know our products better than anyone else. We do not outsource support.

Fast & Responsive

All our scripts offer a responsive design for small screens so you can manage your installations from anywhere.

Self Hosted

All our scripts are self hosted, it is not a subscription service or SaaS. Host on your own servers for piece of mind and security.

Perpetual Licences

All commercial script upgrades are a perpetual licence. You only pay once regardless of future upgrades. White label also available. See pricing.

Free Forever

All free versions of our scripts remain free with no ads, advertising or pop up purchase reminders. Use it as long as you like.

Custom Built

All our scripts are custom built from scratch using the latest technology. We don't use CMS systems or frameworks which may be targetted by hackers.

Maian Support - Selected Features

Dispute System

Allow multiple visitors to view the same ticket. Useful for disputes if you run gaming websites.

Custom Fields

Add custom fields to your ticket creation page to capture specific data from customers.

Open Tickets by Email

Via Imap functions. Just give out a support email address and the system takes care of the rest.

Standard Responses

Cut down on your support time with standard/canned responses, a great time saver for repeat questions.

Knowledge Base

Questions and answers knowledge base for frequently asked questions. Can be grouped into categories.

Feature Packed

Loads of other features, including ticket merging, import routines and ticket account areas.

Maian Support - Purchase Options

Restricted

FREE

No popups, no spyware and no advertising. Use as long as you like with no expiry.


DOWNLOAD

Free Licence Info.
Most Popular

Commercial

£39.95

Single domain licence and unlimited sub domains of the same primary domain. One off payment and all future upgrades free, regardless of version or updates.


BUY NOW

Standard Licence Info.

White Label

£599.00

Install on as many domains as you like and remove all links back to our product or website. Or sell as your own script (T&C apply). One off payment. Includes up to the purchased version ONLY. No free upgrades.


BUY NOW

White Label Licence Info.

All prices in GBP Pound Sterling. Standard licence 30 day money back guarantee. White label subject to agreement.
Please contact us if you have any questions or need help installing. Thank you.

Maian Support - Testimonials

You guys really nailed it with the tickets becoming disputes. Really clever. As far as I know, not a single Help Desk app has this feature and it is e ..... (Read More)

I have really respected the Maian Help Desk system after one of our IT staff researched and recommended it in 2015. We have been using it ever since, ..... (Read More)

I have been always looking for a decent helpdesk for my URL shortener websites. I don't make money off these websites, so I couldn't afford to pay for ..... (Read More)

The best Support software I have seen, thank you David for all your awesome work ..... (Read More)

If you have a testimonial you would like to send us, please use the contact option.

www.maiansupport.com

Maian Media



Made with in the U.K & Hong Kong

News: Changes to White Label Licences

Posted on: 4 February 2025

News: Maian Journal v6.0 Released

Posted on: 2 February 2025

News: Maian Support v5.0 Released

Posted on: 1 February 2025


About

We have been online now for over 24 years. We were formerly Maian Script World, but in 2021 rebranded as Maian Media. Maian Support is a part of the Maian Media suite of PHP scripts. We hope you like our work.

If you have any feedback or feature requests, please contact us.