The standard commercial licence offers all the features of this software unlocked and unlimited for life. All future upgrades are free of charge.
Friendly product support directly from the developers. We know our products better than anyone else. We do not outsource support.
All our scripts offer a responsive design for small screens so you can manage your installations from anywhere.
All our scripts are self hosted, it is not a subscription service or SaaS. Host on your own servers for piece of mind and security.
All commercial script upgrades are a perpetual licence. You only pay once regardless of future upgrades. White label also available. See pricing.
All free versions of our scripts remain free with no ads, advertising or pop up purchase reminders. Use it as long as you like.
All our scripts are custom built from scratch using the latest technology. We don't use CMS systems or frameworks which may be targetted by hackers.
Admin Open Tickets
User Control Panel
Admin View Ticket
Admin Control Panel
Click images for larger previews (view full size image in new tab for larger). Or check the demo here.
Allow multiple visitors to view the same ticket. Useful for disputes if you run gaming websites.
Add custom fields to your ticket creation page to capture specific data from customers.
Via Imap functions. Just give out a support email address and the system takes care of the rest.
Cut down on your support time with standard/canned responses, a great time saver for repeat questions.
Questions and answers knowledge base for frequently asked questions. Can be grouped into categories.
Loads of other features, including ticket merging, import routines and ticket account areas.
No popups, no spyware and no advertising. Use as long as you like with no expiry.
Single domain licence and unlimited sub domains of the same primary domain. One off payment and all future upgrades free, regardless of version or updates.
Install on as many domains as you like and remove all links back to our product or website. Or sell as your own script (T&C apply). One off payment and all future upgrades free, regardless of version or updates.
All prices in GBP Pound Sterling. Standard licence 30 day money back guarantee. White label subject to agreement.
Please contact us if you have any questions or need help installing. Thank you.
You guys really nailed it with the tickets becoming disputes. Really clever. As far as I know, not a single Help Desk app has this feature and it is e ..... (Read More)
I'm glad I decided to purchase this script. Maian Support is light and easy to install. The structure was clear, logical and effective. David has obvi ..... (Read More)
I want you to know that this is what I have been looking for over the past year ... the strongest value, right now, is that the app has functionality ..... (Read More)
I have really respected the Maian Help Desk system after one of our IT staff researched and recommended it in 2015. We have been using it ever since, ..... (Read More)
If you have a testimonial you would like to send us, please use the contact option.
Posted in: Latest News on 4 March 2023
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Posted in: Maian Affiliate on 12 September 2022
We have been online now for over 22 years. We were formerly Maian Script World, but in 2021 rebranded as Maian Media. Maian Support is a part of the Maian Media suite of PHP scripts. We hope you like our work.
If you have any feedback or feature requests, please contact us.