The white label licence offers all the features of this software unlocked and unlimited for life as well as the permission to sell and market the system as your own with no links back to our website (terms and conditions apply). This is a great deal for marketing people and software developers. All future upgrades are free of charge.
Friendly product support directly from the developers. We know our products better than anyone else. We do not outsource support.
All our scripts offer a responsive design for small screens so you can manage your installations from anywhere.
All our scripts are self hosted, it is not a subscription service or SaaS. Host on your own servers for piece of mind and security.
All commercial script upgrades are a perpetual licence. You only pay once regardless of future upgrades. White label also available. See pricing.
All free versions of our scripts remain free with no ads, advertising or pop up purchase reminders. Use it as long as you like.
All our scripts are custom built from scratch using the latest technology. We don't use CMS systems or frameworks which may be targetted by hackers.
Admin View Ticket
Admin Control Panel
Admin Open Tickets
User Control Panel
Click images for larger previews (view full size image in new tab for larger). Or check the demo here.
Allow multiple visitors to view the same ticket. Useful for disputes if you run gaming websites.
Add custom fields to your ticket creation page to capture specific data from customers.
Via Imap functions. Just give out a support email address and the system takes care of the rest.
Cut down on your support time with standard/canned responses, a great time saver for repeat questions.
Questions and answers knowledge base for frequently asked questions. Can be grouped into categories.
Loads of other features, including ticket merging, import routines and ticket account areas.
No popups, no spyware and no advertising. Use as long as you like with no expiry.
Single domain licence and unlimited sub domains of the same primary domain. One off payment and all future upgrades free, regardless of version or updates.
Install on as many domains as you like and remove all links back to our product or website. Or sell as your own script (T&C apply). One off payment and all future upgrades free, regardless of version or updates.
All prices in GBP Pound Sterling. Standard licence 30 day money back guarantee. White label subject to agreement.
Please contact us if you have any questions or need help installing. Thank you.
Just downloaded the free support ticket program and have immediately bought the paid version. This program is simple to install and fantastic to use. ..... (Read More)
After trying numerous free support ticket programs, I came across Maian Support. Compared to the rest that I tried this one not only looks more profe ..... (Read More)
I`m very happy after testing that we will have such a fine system to serve some of our communication needs. Very well thought out and effective system ..... (Read More)
Thank you for your prompt response, makes me feel even better about deciding on this help desk. ..... (Read More)
If you have a testimonial you would like to send us, please use the contact option.
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We have been online now for over 22 years. We were formerly Maian Script World, but in 2021 rebranded as Maian Media. Maian Support is a part of the Maian Media suite of PHP scripts. We hope you like our work.
If you have any feedback or feature requests, please contact us.