Free Licence Information

All features are standard in the free version with a few limitations on certain features, which are shown in the menu. You can try the free version first to make sure the system works ok for you.


The free version contains NO ads or trackers or upgrade reminders. It is safe to use as long as you need. The free version of Maian Support is for both commercial and none commercial websites. You may run as many instances of the free version on as many different domains as you wish. The free version has no time limit restrictions.

Use forever, with no ads, popups or trackers
Editable files and template files
Commercial or personal use
Support via community forum
Copyright removal
100% source code access

Note that the free version limits may change with future versions.

Please contact us if you have any questions. Maian Support is protected by U.K copyright laws.
  • Free Limits
  • Max Departments (5)
    Max Imap Accounts (1)
    Max Custom Fields (2)
    Max Admin Staff (2)
    Max Standard Responses (30)
    Max FAQ Categories (3)
    Max FAQ Questions (30)
    Max Attachments Per Ticket (1)
    Max Pages (3)
    Personal Support (No)
    Links in Emails (Yes)
    Links in Footers (Yes)

Help & Support

Friendly product support directly from the developers. We know our products better than anyone else. We do not outsource support.

Fast & Responsive

All our software supports a responsive design for small screens so you can manage your installations from anywhere.

Self Hosted

All our software is self hosted, it is not a subscription service or SaaS. Host on your own servers for piece of mind and security.

Perpetual Licences

All commercial software upgrades are a perpetual licence. You only pay once regardless of future upgrades. White label also available. See pricing.

Free Forever

All free versions of our software remain free with no ads, advertising or pop up purchase reminders. Use it as long as you like.

Custom Built

All our software is custom built from scratch using the latest technology. We don't use CMS systems or frameworks which may be targetted by hackers.

Maian Support - Selected Features

Dispute System

Allow multiple visitors to view the same ticket. Useful for disputes if you run gaming websites.

Custom Fields

Add custom fields to your ticket creation page to capture specific data from customers.

Open Tickets by Email

Via Imap functions. Just give out a support email address and the system takes care of the rest.

Standard Responses

Cut down on your support time with standard/canned responses, a great time saver for repeat questions.

Knowledge Base

Questions and answers knowledge base for frequently asked questions. Can be grouped into categories.

Feature Packed

Loads of other features, including ticket merging, import routines and ticket account areas.

Maian Support - Purchase Options

Restricted

FREE

No popups, no spyware and no advertising. Use as long as you like with no expiry.


DOWNLOAD

Free Licence Info.
Most Popular

Commercial

£69.95

Single domain licence and unlimited sub domains of the same primary domain. One off payment and all future upgrades free, regardless of version or updates.


BUY NOW

Standard Licence Info.

White Label

£899.00

Install on as many domains as you like and remove all links back to our product or website. Or sell as your own software (T&C apply). One off payment and all future upgrades free, regardless of version or updates.


BUY NOW

White Label Licence Info.

All prices in GBP Pound Sterling. Standard licence 30 day money back guarantee. White label subject to agreement.
Please contact us if you have any questions or need help installing. Thank you.

Maian Support - Testimonials

Thank you for your prompt response, makes me feel even better about deciding on this help desk. ..... (Read More)

The best Support software I have seen, thank you David for all your awesome work ..... (Read More)

I have been developing web sites since the 90s.

I have several of your scripts and decided it's time to send you a testimonial which I feel you ..... (Read More)

I have been developing web sites since the 90s.

I have several of your scripts and decided it's time to send you a testimonial which I feel you ..... (Read More)

If you have a testimonial you would like to send us, please use the contact option.

www.maiansupport.com

Maian Media



Made with in the U.K & Hong Kong

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About

We have been online now for over 21 years. We were formerly Maian Script World, but in 2021 rebranded as Maian Media. Maian Support is a part of the Maian Media suite of PHP scripts. We hope you like our work.

If you have any feedback or feature requests, please contact us.