All features are standard in the free version with a few limitations on certain features, which are shown in the menu. You can try the free version first to make sure the system works ok for you.
Friendly product support directly from the developers. We know our products better than anyone else. We do not outsource support.
All our scripts offer a responsive design for small screens so you can manage your installations from anywhere.
All our scripts are self hosted, it is not a subscription service or SaaS. Host on your own servers for piece of mind and security.
All commercial script upgrades are a perpetual licence. You only pay once regardless of future upgrades. White label also available. See pricing.
All free versions of our scripts remain free with no ads, advertising or pop up purchase reminders. Use it as long as you like.
All our scripts are custom built from scratch using the latest technology. We don't use CMS systems or frameworks which may be targetted by hackers.
Admin View Ticket
User Control Panel
Admin Control Panel
Admin Open Tickets
Click images for larger previews (view full size image in new tab for larger). Or check the demo here.
Add custom fields to your ticket creation page to capture specific data from customers.
Cut down on your support time with standard/canned responses, a great time saver for repeat questions.
Loads of other features, including ticket merging, import routines and ticket account areas.
I tried too many Support Systems until I meet with David. I am a programmer too, also a PHP Developer. I wanted a Responsive, Secure, Simple but Power ..... (Read More)
Just downloaded the free support ticket program and have immediately bought the paid version. This program is simple to install and fantastic to use. ..... (Read More)
I am a complete newbie to php ticket support applications....it is not part of my job and I am not even a programmer. So when my partners told me to g ..... (Read More)
You guys really nailed it with the tickets becoming disputes. Really clever. As far as I know, not a single Help Desk app has this feature and it is e ..... (Read More)
If you have a testimonial you would like to send us, please use the contact option.
We have been online now for over 22 years. We were formerly Maian Script World, but in 2021 rebranded as Maian Media. Maian Support is a part of the Maian Media suite of PHP scripts. We hope you like our work.
If you have any feedback or feature requests, please contact us.