The latest stable version of Maian Support can be downloaded below. Note that you do not need to re-install the system again if you purchase the commercial licence.
Available language packs for Maian Support can be downloaded below. Click version number to proceed.
Friendly product support directly from the developers. We know our products better than anyone else. We do not outsource support.
All our scripts offer a responsive design for small screens so you can manage your installations from anywhere.
All our scripts are self hosted, it is not a subscription service or SaaS. Host on your own servers for piece of mind and security.
All commercial script upgrades are a perpetual licence. You only pay once regardless of future upgrades. White label also available. See pricing.
All free versions of our scripts remain free with no ads, advertising or pop up purchase reminders. Use it as long as you like.
All our scripts are custom built from scratch using the latest technology. We don't use CMS systems or frameworks which may be targetted by hackers.
Admin Control Panel
Admin Open Tickets
User Control Panel
Admin View Ticket
Click images for larger previews (view full size image in new tab for larger). Or check the demo here.
Allow multiple visitors to view the same ticket. Useful for disputes if you run gaming websites.
Add custom fields to your ticket creation page to capture specific data from customers.
Via Imap functions. Just give out a support email address and the system takes care of the rest.
Cut down on your support time with standard/canned responses, a great time saver for repeat questions.
Questions and answers knowledge base for frequently asked questions. Can be grouped into categories.
Loads of other features, including ticket merging, import routines and ticket account areas.
No popups, no spyware and no advertising. Use as long as you like with no expiry.
Single domain licence and unlimited sub domains of the same primary domain. One off payment and all future upgrades free, regardless of version or updates.
Install on as many domains as you like and remove all links back to our product or website. Or sell as your own script (T&C apply). One off payment and all future upgrades free, regardless of version or updates.
All prices in GBP Pound Sterling. Standard licence 30 day money back guarantee. White label subject to agreement.
Please contact us if you have any questions or need help installing. Thank you.
I just wanted to let you know that I`ve been showing off the Support tool to senior managers in the charity I work for. They are very impressed with i ..... (Read More)
Thank you so very much for the best helpdesk program available. The responsive design is the main reason I chose this one, and loving the simplicity o ..... (Read More)
I have been developing web sites since the 90s.
I have several of your scripts and decided it's time to send you a testimonial which I feel you ..... (Read More)
Just downloaded the free support ticket program and have immediately bought the paid version. This program is simple to install and fantastic to use. ..... (Read More)
If you have a testimonial you would like to send us, please use the contact option.
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We have been online now for over 22 years. We were formerly Maian Script World, but in 2021 rebranded as Maian Media. Maian Support is a part of the Maian Media suite of PHP scripts. We hope you like our work.
If you have any feedback or feature requests, please contact us.