Feature Comparison

All of the features listed below are standard in both the FREE & commercial versions of Maian Support:

Dispute System

Allow multiple visitors to view the same ticket. Useful for disputes if you run gaming websites.

Mobile / Tablet Ready

HTML5 responsive layout for tablets and mobiles for better performance on small devices.

IMAP functions

Open tickets via email. Just give out a support email address and the system takes care of the rest.


Powerful API to open tickets from other applications or custom built forms. More info here.

Custom Fields

Add custom fields to your ticket creation page to capture specific data from customers.

Standard Responses

Cut down on your support time with standard responses, a great time saver for repeat questions.

Knowledge Base

Questions and answers knowledge base for frequently asked questions. Can be grouped into categories.

Feature Packed

Loads of other features, including ticket merging, import routines and ticket account areas.

FREE Version Restrictions

The free version has a few minor limitations, these are shown below.

Max 5 Departments
Max 1 attachment per ticket/reply
Max 5 Custom Pages
Max 30 Standard Replies
Max 30 FAQ Questions
Max 2 Support Staff
Max 3 FAQ Categories
Max 2 Custom Fields
Max 1 Imap account
Free support ONLY
Copyright links on pages
No Personal Support
Copyright links in emails
NO Email Digest
Personal Support

Offered with the commercial version ONLY. Get fast replies to your issues via direct communication with developer. No waiting around for a fix that may take months.

White Label Licence

Interested in selling Maian Support as your own and making a profit?

The white label licence offers a one off payment that enables you to market this software as your own without any ongoing costs.

Why Not Give The Free Version of Maian Support a Try Today?

Click the button to be taken to the download page.

Maian Support - Free PHP Help Desk Software
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Customer Support Software / Free Ticketing System / Help Desk Software / Free Helpdesk Software