All of the features listed below are standard in both the FREE & commercial versions of Maian Support:
Allow multiple visitors to view the same ticket. Useful for disputes if you run gaming websites.
Mobile / Tablet Ready
HTML5 responsive layout for tablets and mobiles for better performance on small devices.
Open tickets via email. Just give out a support email address and the system takes care of the rest.
Powerful API to open tickets from other applications or custom built forms. More info here.
Add custom fields to your ticket creation page to capture specific data from customers.
Cut down on your support time with standard responses, a great time saver for repeat questions.
Questions and answers knowledge base for frequently asked questions. Can be grouped into categories.
Loads of other features, including ticket merging, import routines and ticket account areas.
FREE Version Restrictions
The free version has a few minor limitations, these are shown below.
12 Month Priority Support
Offered with the commercial version ONLY. Get fast replies to your issues via direct communication with developer. No waiting around for a fix that may take months.
White Label Licence
Interested in selling Maian Support as your own and making a profit?
The white label licence offers a one off payment that enables you to market this software as your own without any ongoing costs.
Why Not Give The Free Version of Maian Support a Try Today?
Click the button to be taken to the download page.